How can we help you?

Manage your agency page

  • How do administrators edit an agency page?

    Your Nextdoor homepage is referred to as an "Agency Page", which displays all of your posts, events, thumbnail and banner photo, and relevant contact informatio...

    Mar 08, 2018 02:38PM PST
  • Adding staff members

    If you’re an administrator of your agency’s Nextdoor page, you can add staff members: Click Add staff members in the left-hand navigation menu. Enter the e...

    Mar 08, 2018 01:36PM PST
  • Does our website need an administrator?

    Yes, each Nextdoor agency website should have an administrator who manages agency staff and moderates content. If your Nextdoor website does not have an adminis...

    Mar 08, 2018 10:42AM PST
  • How do administrators moderate content?

    Administrators have the ability to remove any agency post or replies to agency posts. They can also close discussions on agency posts (known as "disabling repli...

    Mar 08, 2018 12:35PM PST
  • How do administrators deactivate staff accounts?

    If you’re an administrator of your agency’s Nextdoor page, you can deactivate staff accounts: Click Directory in the left-hand navigation menu. Click the M...

    Mar 08, 2018 02:24PM PST
  • How do administrators reassign staff members to different areas?

    If you’re an administrator of your agency’s Nextdoor page, you can reassign staff members to different service/response areas:* Click Directory in the left-h...

    Mar 08, 2018 02:41PM PST
  • How do administrators change staff member account privileges?

    If you’re an administrator of your agency’s Nextdoor page, you can change the account privileges for staff members: Click Directory in the left-hand navigati...

    Mar 08, 2018 02:32PM PST
  • What is an agency page administrator?

    Agency administrators have special privileges such as the ability to add staff members or remove them, moderate agency content, or re-assign staff members. If y...

    Mar 08, 2018 02:33PM PST
  • Can I view a list of my agency staff on Nextdoor?

    To view a directory of your agency staff on Nextdoor: Click Directory in your left-hand navigation menu. Here you will see the profiles of all staff members ...

    Mar 08, 2018 02:38PM PST
  • Can I download content from my agency's Nextdoor page?

    The newsfeed of your agency's Nextdoor page serves as a self-archiving tool, containing all of your agency's posts and replies. If you need to download this con...

    Oct 10, 2016 02:55PM PDT
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